Administrative Assistant I

About the role

The Administrative Assistant I position is located in Litchfield Park, AZ.

Responsibilities

• Track product in the shop, providing timely updates to the customer service team of item's status and completion.
• Conduct other order research as needed, composing replies to all department inquiries.
• Process items that are returned to the hub and disposition to outlet, scrap, or RTS.
• Maintain accurate logs, tracking product that has been returned and product that is pending return.
• Create outlet shipments, ensuring all items loaded meet the Chip and Dent standard.
• Collaborate with outlet stores to resolve any discrepancies.
• Determine root cause for return and process claims.
• Coach and cross-train on daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions.
• Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements.
• Other duties as assigned.

Requirements

• A High School Diploma or Equivalent.
• At least 1 year of warehouse experience.
• This is an onsite and in office role.
• At least 2 years of experience with MS Suite: Outlook, Word, Excel.
• At least 1 year of experience working with WMOS, Oproto, and YardView.
• Strong communication and organizational skills to completing daily workload/projects in a timely manner.
• Willing to cross train other job functions as needed to support company goals.
• Acquire/demonstrate WSI product knowledge for all brands.

Qualifications

• Bilingual is a plus (English/Spanish).

Physical Requirements

• Able to bend, reach, and squat throughout the day.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance.

Company Culture & Events

To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX

Equal Opportunity Employer

We are an equal opportunity employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.