Administrative Assistant (Full Time)

About the role

MHP is hiring a full-time Administrative Assistant to provide support to its Recovery Learning Centers in Philadelphia. The role involves a wide array of administrative support, including logging attendance through “bed boards,” entering data into MHP’s electronic health records system (Credible), taking minutes, and related duties. The ideal candidate is organized, professional, detail‑oriented, and able to thrive in a fast‑paced environment. The position is based at two locations: 2709 North Broad Street, Philadelphia, PA 19132 and 3119 Spring Garden Street, Philadelphia, PA 19104.

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in Delaware.

Responsibilities

• Ensures timely and accurate data entry and processing of specified EHR data (data entry, analysis, reporting, auditing, scanning, attaching documents to EHR records, etc.)
• Acts as the subject matter expert on the EHR system for assigned programs and assists staff in performing assigned EHR functions; attends EHR training as required.
• Acts as liaison with the fiscal department for expenses, insurance and billing questions and issues.
• Receives all requests for release of information and ensures that proper releases have been signed; releases information as appropriate and approved.
• Updates and reviews authorizations (e.g., EVS, etc.)
• Acts as the Learning Management System support staff for assigned programs.
• Prepares, composes, updates, monitors and edits internal and external correspondence, forms and reports.
• Plans, organizes and/or participates in meetings, conferences, seminars and other events to take minutes and/or receive information.
• Prioritizes and tracks time‑sensitive events and assignments to ensure timely completion.
• Establishes, updates and maintains manual and automated filing systems to store and track records and confidential information ensuring accuracy and completeness.
• Handles all HIPAA notifications as needed.
• Assists and/or prepares graphic presentations including developing, copying and distributing.
• Ensures the maintenance and coordination of MHP