Administrative Assistant (Floater)
HomeServices of America · San Jose, CA · 3 wk ago
On-siteAdministrative$20–$26/hrFull-time
Job Duties and Responsibilities
- Perform daily branch office operations which may include answering the phones, greeting visitors, maintaining office appearance, distributing mail/packages, maintaining office/kitchen supplies and sending out daily/weekly/monthly emails.
- If the problem is advanced, the admin will reach out to the other departments for additional support.
- Manage new agent onboarding processes as well as offboarding and transfers within the corporate offices. This includes agent orientation and making sure the new agent has logins to all Intero tools.
- Maintain and update all office rosters and spreadsheets including the office website by making sure rosters are current and with correct info (photo, contact info, etc).
- Manage all social media postings for the office. i.e. new agent announcements, events, holidays, etc.
- Process accounts payables and receivables. This includes processing all incoming transaction closings and monthly agent billing.
- As Tier 1 support, guiding agents on how to use all of Intero’s platforms and technology.
Qualifications
- Education: Minimum high school diploma or the equivalent. Secondary education preferred.
- Experience: Three years clerical or administrative experience.
- Knowledge and Skills: Knowledge of real estate business preferred. Strong computer skills; proficient in Microsoft Office products. Strong verbal and written communication skills. Ability to prioritize and handle multiple tasks and project concurrently. Strong organizational skills, accuracy/quality, detail-oriented. Strong interpersonal skills, a customer service focus and the ability to work as member in team-oriented environment. Effective analytical and problem-solving skills. Attention to detail.
Pay
$20.00 - $26.00 hourly; actual wage is based upon education and experience.
Benefits
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)