Administrative Assistant - Duke Womens Health at Green Level

Job Summary

We are seeking an Administrative Assistant in support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research.

Job Duties And Responsibilities

• Managing Qgenda for Wake County Division to include Duke Women’s Cary and Holly Springs.
• Facilitate onboarding of new faculty and staff.
• Facilitate Surgery Scheduling for divisional providers.
• Organize and maintain divisional or departmental files of records, reports, and correspondence required for reference and efficient operation of division or department.
• Maintain up-to-date management and procedural manuals, directives, and related records.
• Compile and summarize data and assist in preparing regular and special reports requiring analysis and evaluation of data.
• Review reports received for supervisor; check and compare with source documents and bring significant items, changes, errors or omissions to the attention of the supervisor.
• Prepare letters and statements portion or all of which may be composed or compiled on the basis of personal knowledge or subject matter.
• Prepare inter-departmental memoranda explaining new or revised policies and procedures as necessary.
• Apply knowledge and skills to resolve complex and routine administrative problems in conjunction with the division chief and health center administration.
• Arrange for and schedule appointments and meetings for supervisor; interview callers; answer questions concerning departmental or divisional activities; transmit instructions and/or information to and from staff members; serve as liaison with internal and external agencies; make proper referrals as necessary; prepare materials and make arrangements for conferences and travel; prepare necessary documents for supervisor’s use in meetings; may attend meetings to take minutes or provide information as requested.
• Advise or direct secretarial, clerical or other personnel in the department of division; make work assignments and review work for accuracy and completeness.
• Attend monthly division staff meetings and record minutes.

Job Eligibility Requirements

• High school education or equivalent.
• Two years post-secondary education in a business related field preferred.
• Two years of administrative support experience of increasing variety and/or complexity.
• Excellent communication, computer and multi-tasking skills.
• Desire to deliver outstanding customer service with each and every interaction.
• Detailed oriented, conscientious and take pride in ensuring accuracy in your work.

Job Hours

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.