Administrative Assistant, Director, Sales (Remote)
About the Role
This role can be performed from any location within the United States, with a strong preference for Pacific or Mountain time locations. You will support two Directors within the Americas SP - Technology, Media, and Communications (ASP TMC) team, which supports service provider customers across the US, Canada, and Latin America.
Your Impact
In this role, you will provide support for calendaring, travel, expense reporting, and oversight of special projects. You will learn the products, people, and organizational dynamics within Cisco, handling incoming asks for time, meetings, resources, and other needs from the Directors with a high degree of independence. You will determine when to refer matters to others, follow up to ensure accurate disposition, and make sure nothing falls through the cracks. You will become a core member of the Director's team, attending monthly staff meetings and quarterly all-team meetings.
Key Responsibilities
- Calendar Management: Handles Director's calendar by prioritizing schedules and meetings, deciding who gets on the principal's calendar, which meetings are attended, and who can attend in their place.
- Meeting Planning and Organization: Assists Director in planning and coordinating meetings by assembling the agenda, location, meeting technology (WebEx, TP) based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post-meeting action item lists.
- Correspondence/Approvals: Supports Director by acting as proxy for communications and approvals as authorized. Answers general questions and refers routine matters to appropriate parties, following up to ensure accurate completion.
- Travel: Responsible for making travel arrangements, carefully considering and deciding the optimum travel arrangements and itinerary for calendared meetings while handling Cisco expenses.
- Special Projects: Provides analytical support to assist Director on special projects, researching issues, analyzing problems, compiling data, and preparing reports.
- Confidentiality: Deals professionally with sensitive and confidential matters and materials.
Minimum Qualifications
- 3+ years experience in an administrative environment
- A minimum of one year of experience supporting a principal who was at the Sr Manager level or above
- Sophisticated knowledge of Mac/Windows desktop computer applications: Outlook, Word, Excel, PowerPoint
- Experience in calendar management, planning meetings, and coordinating travel
- Excellent verbal and written communication skills including the ability to connect with all levels of Executive/Senior staff and clients
Preferred Qualifications
- Past work experience in the high-tech industry is desired, prior Cisco experience preferred
- Associates degree
Compensation
The starting salary range for this position is $86,700.00 to $109,700.00, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.
Specific salary ranges by location:
- New York City Metro Area: $86,700.00 – $126,200.00
- Non-Metro New York State & Washington State: $76,700.00 – $111,700.00
For quota-based sales roles on Cisco's sales plan, the ranges provided include base pay and sales target incentive compensation combined.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Grants of Cisco restricted stock units (vesting following continued employment for defined periods)
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee's birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees: 16 days of paid vacation time per full calendar year (accrued at rate of 4.92 hours per pay period for full-time employees)
- Exempt employees: flexible vacation time off program with no defined limit on usage (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses for non-sales roles (subject to Cisco's policies)
- Sales plan employees: performance-based incentive pay on top of base salary, split between quota and non-quota components
For quota-based incentive pay, Cisco typically pays: 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.