Administrative Assistant - DEERS/RAPIDS Credentials

About the Role

We're looking for an Administrative Assistant - DEERS/RAPIDS Credentials to support a key client in Newport, Rhode Island. This position is responsible for processing military identification cards and Common Access Cards (CAC), verifying eligibility documentation, supporting DEERS/RAPIDS operations, maintaining accountability of controlled credentialing materials, and providing exceptional customer service to military members, retirees, civilian employees, contractors, and authorized dependents.

Responsibilities

• Processing Common Access Cards (CACs) and military ID cards
• Verifying eligibility documentation
• Assisting active-duty military, retirees, civilian employees, contractors, and dependents
• Maintaining accountability of secure credentialing materials
• Performing basic maintenance on RAPIDS equipment
• Maintaining records and reports
• Ensuring compliance with DoD credentialing requirements
• Delivering exceptional customer service in a fast-paced government environment

Qualifications

• U.S. Citizen
• Secret Security Clearance (or ability to meet contract requirements)
• Strong computer skills
• Excellent communication skills

Preferred Qualifications

• Previous DEERS/RAPIDS experience
• Military personnel administration experience
• Experience issuing CACs or military identification cards

Skills

• Detail-oriented
• Enjoys helping people
• Thrives in a structured environment
• Takes pride in accuracy
• Maintains confidentiality
• Outstanding customer service skills
• Can work independently while following established procedures

Benefits

• Competitive salary
• Medical, dental & vision insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Professional development opportunities

Work Environment

This position is 100% office-based at a customer facility in Newport, RI.

About VIRSIG

At VIRSIG, our mission is simple: Serving Those Who Serve. We provide innovative security, technology, and mission support solutions to federal agencies and the Department of Defense. Our team is built on integrity, accountability, and exceptional customer service.

At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation’s values.

VIRSIG’s Core Values:

• People Matter
• Do the Right Thing
• Endless Pursuit of Excellence
• Long-term vs Short-term Focus
• Be Heroic!
• Never Give Up