Administrative Assistant / Customer Service

About the role

We are seeking individuals with the ability to assist and interact with customers, as well as problem solve, who are looking for an opportunity to grow their career. If you have experience working in customer service or customer support, we will provide the training and knowledge needed to help you grow in this role.

Responsibilities

• Gain true job satisfaction by working with customers, via email or over the phone, to help them find a happy ending and total satisfaction with their updated home.
• Work in a growing $15.5 Billion a year industry with opportunities for career advancement.
• Provide excellent customer service to existing customers.
• Promptly, dependably, and responsively meet customer needs.
• Preserve confidential or sensitive information.
• Work effectively under pressure.
• Manage time and tasks efficiently.
• Engage dynamically with customers.
• Communicate effectively, both verbally and in writing.
• Perform additional duties as assigned by management.

Requirements

• 2+ years administrative experience preferred
• Intermediate Microsoft Excel and Word knowledge
• Ability to pass a background check
• Ability to work Saturdays

Qualifications

• Effective time management, organization, and multi-tasking skills.
• Dynamic interpersonal skills to engage with customers.
• Strong presentation and communication skills, both written and verbal.
• Capable of preserving confidential or sensitive information.
• Exceptional team player and skilled at working well under pressure.
• Strong computer skills with the ability to work on a computer for prolonged periods.

Skills

• Effective time management, organization, and multi-tasking skills.
• Dynamic interpersonal skills to engage with customers.
• Strong presentation and communication skills, both written and verbal.
• Capable of preserving confidential or sensitive information.
• Exceptional team player and skilled at working well under pressure.
• Strong computer skills with the ability to work on a computer for prolonged periods.

Benefits

• Medical/Vision/Dental/Life - Minimal out-of-pocket expense for the employee
• PTO and holidays
• 401K eligibility after one year of employment
• Every Sunday you are off from work!
• Fun employee events and in-office celebrations

Pay

$20.00 an hour to start with periodic hourly wage raises.

Schedule

8-hour shifts, 5 days per week/ Every Sunday off