Administrative Assistant - Consumer Products

About the Role

This role supports the Consumer Products Business Unit. Provide essential support and facilitate smooth operations of day-to-day activities within the department. Serve as a primary point of contact for internal and external stakeholders, ensuring efficient communication, organization, and administrative support across the business unit.

Our Culture

At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family. At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company. You will be encouraged to make a meaningful difference in the community, in the company, and in your career. With diverse experiences and tools to learn and develop, you can transform your aspirations into reality.

Responsibilities

• Able to create reports for various audiences, keeping in mind the purpose of the report.
• Effectively use standard office equipment and software to support business processes.
• Able to plan, organize, prioritize, and oversee activities to efficiently meet organizational objectives.
• Produce, update, and provide best-practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
• Understands customer context, uncovers customer KPIs.
• Able to utilize calendar and scheduling tools to support prioritization for self and others.
• Articulates the importance of digital communication, explains different digital communication channels, creates positive customer emails, practices common-sense guidelines on social media, and ensures service data privacy and security compliance.
• Communicates confidently during service interactions, sets appropriate expectations, and provides relevant product/service updates.
• Ability and skill to plan and manage project work assignments within desired cost, time, and quality parameters (e.g., Crisis Management, Sales Meeting, Strategic Planning).
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Able to analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
• Able to understand, evaluate, use, and engage with digital technology and information, as well as create and share digital content, while being aware of essentials like safety, privacy, and ethical considerations.
• High degree of autonomy and project management abilities are required.
• Other duties may be assigned.

Key Abilities

• Ability to plan and organize work.
• Effective time management skills to prioritize work efficiently.
• Keen attention to detail.
• Strong computer literacy skills.
• Ability to use MS Office tools efficiently.
• Ability to communicate both verbally and in writing effectively.
• Ability to work and thrive in a fast-paced environment.
• Ability to effectively present information and respond to questions from all levels of the organization and external parties.
• Ability to read, analyze, and interpret general business documents.

Requirements

• Associate's degree required.
• 5+ years of experience in an administrative role.
• Proficient in PowerPoint, Microsoft Word, and Excel.
• Strong interpersonal skills and effective in building strong relationships across the organization at all levels with varying personalities.
• The ability to create or enhance a positive, productive team environment with a genuine customer service attitude.

Benefits

• Comprehensive medical including fertility and adoption benefits, dental, and vision insurance.
• Remote ½ day Fridays.
• Employer 401K contribution in the top 1% of the nation.
• Tuition assistance.
• Access to employee store.

About Us

With over 2,400+ employees and net sales of nearly $1.8 billion, Sargento is a family-owned company that has been a leader in cheese for more than 70 years. We created the world’s first successful pre-packaged sliced and shredded natural cheeses. Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced, and snack natural cheese products, as well as ingredients and sauces. Sargento is known for the exceptional quality of our products and for product design, packaging, and merchandising innovations that have transformed our industry.