Administrative Assistant- Condo

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the role

Supports the customer success team in providing exceptional service to condo residents. Assists with administrative tasks, including scheduling, communication, and documentation.

Responsibilities

• Handle incoming calls and emails from condo residents
• Schedule appointments and meetings with residents
• Prepare and maintain resident records and files
• Communicate with residents regarding maintenance requests and other issues
• Assist with event planning and coordination
• Manage resident satisfaction surveys and feedback

Requirements

• Bachelor's degree in a related field or equivalent work experience
• At least 2 years of customer service experience
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience working in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Knowledge of condo management systems (optional)

Skills

• Customer service skills
• Time management skills
• Problem-solving skills
• Adaptability

Benefits

• Flexible remote work schedule
• Competitive compensation package
• Professional development opportunities

Pay

$40,000 - $50,000 annually

Schedule

Monday to Friday, 8:00 AM - 5:00 PM