Administrative assistant, clinic attendant

General Duties

• Confidently booking appointments and retaining current clients by using our sales scripts.
• Assuring intake forms are complete.
• Answering calls and texts throughout the day.
• Creating posts (a chance to be creative/artistic) and posting on social media and Google My Business.
• Learning to ask the right questions, educating clients about our services, then placing clients with the best fit for their needs, goals, and schedules.
• Optimizing our therapist's schedules to provide the most availability.
• Greeting clients in person and giving consistently great service in person and over the phone.
• Nurturing our relationship with clients through giving personal service and the little amenities our clients expect.
• Helping support our event space renters by providing tours and getting necessary paperwork.

Office Maintenance

• Opening or closing the office depending on your shift.
• Helping set up before therapists arrive during the opening shift.
• Assuring laundry is in rotation, trash is taken out, and bathroom and common spaces are kept clean and tidy.
• Assuring a light cleaning checklist is completed throughout the day.

Qualifications

• Friendly, engaging, confident, and professional with verbal and written communication.
• Organized, trustworthy, and able to follow a checklist of daily tasks between in-person interactions.
• Comfortable learning and using online booking software and taking credit card payments.

Requirements

• Friday shift from 2:45pm - 8 pm is required.

Benefits

• Paperless system.
• Opportunity to be creative/artistic.
• Work in a local business where the owner is part of the team.

Pay

Compensation will be based on experience.

Schedule

Part-time, max 15 hours per week. Friday shift from 2:45pm - 8 pm is required.