Administrative Assistant - Charles Atkins

Why Join the CRM Residential Team

• Comprehensive Health Coverage
• Retail Savings with Employer Contribution
• Bonus Potential
• Paid Time Off (PTO)
• Company Paid Holidays

What You’ll Get To Do

• Comply with established policies and procedures
• Handle telephone calls professionally and promptly
• Ensure resident selection and orientation follows HUD Manual and Community Realty Management Occupancy Manual
• Maintain and organize resident files according to CRM Residential Occupancy Manual
• Aid in leasing of vacant apartments
• Ensure all certifications and recertifications follow HUD Manual
• Maintain the waiting list according to HUD Manual and ensure applications are processed in a timely manner
• Maintain EIV and TRACS according to HUD protocol
• Write and process work orders for maintenance department
• Aid in paperwork for new move-ins, move-outs, recertifications, and other HUD required paperwork
• Collect rent and other payments and prepare for deposit
• Prepare computer reports and file accordingly
• Aid residents with local social services and other related agencies
• Aid Community Manager in court when required
• Aid Community Manager with newsletters and other marketing material
• Contribute to resident satisfaction and property goals

Requirements

• High School diploma or equivalent education required
• Previous experience as an administrative assistant required
• Previous experience in property management is a plus
• Proficiency in Microsoft Office (Excel and PowerPoint in particular)
• Ability to work with a variety of people and make them feel comfortable quickly
• Must be able to multi-task
• Ability to work any scheduled hours as well as additional hours needed to complete the job
• Effective oral and written communication skills required
• Strong customer service skills required
• Strong organizational and time management skills required

About CRM Residential

CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.