Administrative Assistant - Case Management

Summary

Responsibilities

• Arranges appointments and meetings; coordinates meeting and agenda materials.
• Supports staff in completion of projects and performs assigned duties in absence of supervisor/manager.
• Organizes major meetings including distributing materials, arranging for refreshments, and preparing nametags; records meeting minutes through the use of shorthand or rapid long hand to maintain an accurate record of decisions.
• Schedules appointments; maintains and updates supervisor’s daily calendar.
• Answers telephones, routes callers, takes messages, and provides routine information to callers.
• Composes letters and memoranda from dictation, verbal direction, or from knowledge of hospital policy or procedures; edits and corrects data on routine documents.
• Formats special reports and presentations including tabular displays, graphics, and overhead transparencies using Microsoft Office Suite products.
• Operates a personal computer, word processing equipment and software, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
• Makes air travel arrangements directly or through travel agencies; makes arrangements for ground transportation and hotel reservations; documents travel expenses and accurately prepares appropriate expense reports.
• Inventories and orders office supplies regularly.

Requirements

• Four (4) years of skilled administrative staff support experience , or an equivalent combination of relevant education and experience required.
• Proficiency in Microsoft Office Suite products required.

Qualifications

• High school diploma, general education degree (GED), or one-year certificate from college or technical school required.

Skills

• Knowledge of secretarial and office management functions and support.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to complete routine reports and correspondence.
• Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and compute rate, ratio, and percent, and to draw and interpret bar graphs; ability to apply basic algebraic concepts.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefits

Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.

Pay

N/A

Schedule

N/A