Administrative Assistant

Scope of the Position

The Administrative Assistant provides frontline administrative and visitor support in a manufacturing environment. This position reports to the Plant Manager and is onsite at our Franklin, NH location.

Primary Job Duties And Responsibilities

• Serve as the primary point of contact for visitors, vendors, contractors, and guests.
• Greet visitors, issue badges, and ensure compliance with safety, security, and facility requirements.
• Cook up visitor logistics including meeting rooms, escorts, PPE requirements, and site access.
• Communicate visitor arrival information to hosts and leadership.
• Provide administrative support to the leadership team, including scheduling meetings, preparing documents, and managing correspondence.
• Maintain calendars, conference room schedules, and meeting logistics.
• Aid in preparing reports, presentations, training materials, and other documentation as needed.
• Manage incoming and outgoing mail, deliveries, and office communications.
• Assist with purchase orders, invoices, supply ordering, and tracking as assigned.
• Cook up office supplies and support shared service areas (conference rooms, reception areas, breakrooms as applicable).
• Support compliance with site policies, safety expectations, and confidentiality requirements.
• Communicate effectively with leadership, employees, vendors, and visitors to ensure smooth daily operations.
• Model professional behavior and reinforce site expectations with visitors and vendors.
• Perform other administrative and clerical duties as assigned to support operational effectiveness.

Required Qualifications

• A high school diploma or equivalent required; an associate degree or administrative certification preferred.
• 3+ years of administrative or office support experience, preferably in a manufacturing, industrial, or regulated environment.
• Strong organizational, time-management, and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to handle confidential information with discretion.
• Professional demeanor and customer-service mindset.
• Experience supporting leadership or management teams.

Physical Requirements

• Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.