Administrative Assistant

About the role

The purpose of this position is to provide ENG/ESL administrative support to the division of Languages, Arts and Social Sciences at the Annandale campus. The administrative assistant helps to manage the day-to-day operation of the ENG/ESL office and help with other disciplines as needed.

Responsibilities

• Performs routine office support activities
• Provides customer service to students and division visitors
• Answers phones and emails
• Affords assistance with contacting students following course changes and enrollment cancellations
• Helps enroll students in classes and helps them understand their schedules
• Provides administrative support to the ENG/ESL Administrative Assistant, Associate Dean and ENG/ESL faculty
• Maintains records and filing systems
• Serves as first point of contact for the division if needed
• Applies knowledge of grammar, punctuation, spelling and basic mathematics
• May be required to perform other duties as assigned
• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Qualifications

• Experience working with Microsoft Office Suite
• Experience working in customer service
• Experience working in an office setting
• Experience answering phones and emails

KSA's/Required Qualifications

• Customer service skills and phone etiquette
• Time management and organizational skills
• Ability to learn new technologies
• Ability to work well under supervision
• Detail oriented skills
• Oral and written communication skills in English

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Additional Considerations

• Proficiency in a foreign language
• Experience with educational setting
• Operation of a State Vehicle

Benefits

No