Administrative Assistant

About the role

This role provides administrative, operational, and strategic support for a large Branch Banking market. It supports a Market Leader, seven District Managers, and associated support teams across a high-volume branch network.

Responsibilities

• Provide administrative support to a Market Leader, District Managers, and market support teams.
• Manage calendars, coordinate meetings, conference calls, and travel arrangements.
• Prepare meeting agendas, capture notes, track action items, and support follow-up activities.
• Partner with leadership to create, edit, and format presentations, communications, reports, and other business documents.
• Collect, analyze, and interpret data to produce reports, dashboards, and leadership summaries.
• Monitor business metrics and assist with recurring reporting on market performance, staffing, recruiting, customer experience, sales, and operational initiatives.
• Cook up market events, leadership meetings, employee recognition activities, town halls, training sessions, offsites, and community engagement events.
• Facilitate communication across multiple teams and act as a central point of coordination for leadership requests and market initiatives.
• Aid onboarding activities for new leaders and team members.
• Maintain organizational charts, distribution lists, contact directories, and other market resources.
• Process expense reports, invoices, purchase requests, and other administrative transactions as needed.
• Support branch and district leadership with ad hoc requests, special projects, and business initiatives.
• Anticipate leadership needs, identify opportunities for process improvements, and proactively recommend solutions that improve efficiency and effectiveness.
• Maintain confidentiality while handling sensitive and proprietary business information.

Requirements

• High school diploma or equivalent.
• Typically five or more years of experience in administrative and support staff activities.

Qualifications

• Well-developed reading, writing, communication, and mathematical skills.
• Strong analytical abilities with experience collecting, organizing, and interpreting data.
• Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment.
• Proven administrative and organizational skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications including Excel, PowerPoint, Word, Outlook, and Teams.
• Experience creating executive-level presentations, reports, dashboards, and business communications.
• Strong technology aptitude with the ability to quickly learn new systems, tools, and reporting platforms.
• Excellent verbal and written communication skills with the ability to interact professionally with leaders, employees, and business partners at all levels.
• Demonstrated executive presence, professionalism, and sound judgment when working with senior leaders and confidential information.
• Strong meeting coordination and event planning experience, including logistics management and stakeholder communication.
• Ability to identify issues, resolve exceptions, and proactively solve problems with limited direction.
• Highly responsive with a strong sense of urgency and commitment to customer service.
• Promising relationship-building skills and ability to influence and coordinate work across multiple stakeholders and functional teams.

Skills

• Microsoft Office Suite
• Data analysis
• Project management
• Event planning
• Communication
• Leadership support

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay Range

$24.18 - $32.21