Administrative Assistant

About the role

Perform a variety of routine administrative and office support tasks, respond to customer service inquiries and provide administrative support to the assigned organizational function.

Responsibilities

• Airport Training Program Management: Ensure continuity of the Aviation Training Program, manage complex training issues, conduct periodic reviews and revisions of current instructions, maintain continuity to military operation personnel, and train liaisons.
• Liaison: Serve as liaison between training commands, Flight Examining Boards, and station personnel throughout the training process, serving as the primary point of contact on training and training record/flight pay administration questions.
• Drafting and Updating Training Records: Draft and update training records and provide guidance to personnel regarding standards and requirements to maintain ground and flight designations and qualifications.
• Ground Support Equipment Management: Develop and maintain a mast list of all ground support equipment, provide quarterly updates of initial qualifications and expiration dates to the BOD at ALC, and coordinate pilot simulator and proficiency courses with the ALC Training Coordinator.
• Training Records System: Create and maintain training records for each aircraft type, provide updates to training software for OPS and Flight Examining Board Members, and track flight training requirements and currency for military and operational contract pilots.
• Scheduling and Monitoring: Schedule all training requirements, monitor pilots' 30-day warm-up requirements, notify members before expiration, coordinate qualification courses with the ALC Training Coordinator, distribute publication updates, and assist the Aviation Incentive Pay Administrator in managing Hazardous Duty Incentive Pay.
• Supporting Operations Office: Assist the Operations Office with incoming ALC pilot requirements by providing training data and coordinating qualification courses.
• Supporting Aviation Incentive Pay Administrator: Maintain files, records, and documentation, provide electronic authorization for protective flight clothing, review and revise ALCINSTs, syllabi, and standardization check forms as needed for approval, and develop new instructions, syllabi, and standardization check forms IAW COMDTINSTs and policies.
• Maintenance Qualifications: Manage maintenance qualifications for military and civilian personnel, maintain records for pilots, aircrews, and employees, and schedule training requirements IAW applicable Commandant and ALCINSTs, including COMDTINST M3710.1.
• Customer Complaints Management: Receive and transfer personnel training records, assist the Unit Training Officer (UTO) in managing and resolving customer complaints, and monitor and maintain databases while supporting audit teams with data requirements.
• Annual Reviews: Conduct annual reviews of legal and other applicable requirements to ensure training curriculum remains up to date.
• Other Duties: Assist with other duties as assigned.

Requirements

• Ability to perform normal administrative functions.
• Ability to speak in front of large groups.
• Ability to produce formal documents and reports.
• At least two (2) years' experience in USCG procedures to include USCG aeronautical practices as defined in COMDTINST M13020.1 utilizing ALMIS.
• Familiarity with COMDTINST M5216.4, COMDTINST M3710.1, COMDTINST M13020.1, COMDTINST M7220.29, ALCINST 13020.1, ALCINST 3710.1, and ALCINST 5224.4.
• Experience with AMMIS and ALMIS systems.

Education

High School.

Skills & Abilities

• Effective communication with customers.
• Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and Outlook.

Security Clearance Requirements

Background Check

US Citizenship Requirements

This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

Benefits

At Sawdey Solution Services, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include:

• Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are all on this mission together!
• Healthy Work-Life Balance: We place a strong emphasis on work-life balance; we don't just talk the talk' in terms of work-life balance, we walk the walk'! We not only support, but highly encourage, prioritizing your health and well-being.
• Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents.
• Health Saving Account (HSA) with employer contributions.
• Dependent-care Flexible Spending Account (FSA).
• Competitive Paid Time Off (PTO) and Federal Holiday Observance.
• Immediately vested 401 (k) with employer matching.
• Employee Assistance Program (EAP).
• Employee Referral program with compensated referrals!
• Additional benefits offered.
• Grow With Us: We offer a paid Training and Tuition reimbursement program to help you advance and excel in your career. We prioritize internal promotions and success.