Administrative Assistant

About the role

Role: As an Administrative Assistant, you will play a vital role in supporting sales and branch operations. A typical day may include:

• Making outbound sales calls and generating leads
• Creating proposals and scheduling customer appointments
• Maintaining multiple sales calendars
• Providing world-class customer service on inbound calls
• BUILDING POSITIVE RAPPORT WITH CUSTOMERS AND PROCESSING PAYMENTS
• ADMINISTERING THE CUSTOMER DATABASE AND MAINTAINING ACCURATE RECORDS
• Completing paperwork efficiently and supporting Sales Arborists
• Participating in call monitoring and coaching sessions for training and quality support

Responsibilities

Compensation: Competitive pay based on experience, skill level, and responsibilities

Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan

Time Off: Time off to support your work/life balance

Career Growth & Development: We invest in your success with training, education, and internal growth opportunities

Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety

Requirements

You are eager to learn and grow within the business and the arboricultural industry.

You bring:

• An associate’s degree or higher (preferred)
• Excellent written and verbal communication skills, including a professional phone manner
• Previous success with outbound calling and sales/marketing (2+ years a plus)
• Proficiency in Microsoft Office Suite, internet, and database systems (training provided)
• Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems
• A strong eye for accuracy, attention to detail, and a commitment to excellence

Qualifications

Authorization to lawfully work in the U.S.

Skills

Physical Requirements: These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.

Benefits

This position pays between $20-25/hr (based on experience) + PTO + benefits + 401K