Administrative Assistant

About the role

SanTrac Technologies is a highly innovative Information Technology, VOIP and Low Voltage Solutions provider. We are seeking an Administrative Assistant who will play a major role in helping the company remain organized to increase efficiency, production, and revenue.

Job Duties

• Answer incoming phone calls using company script and properly handle each call.
• Create new service tickets in ConnectWise for client’s needs. Updating service tickets in ConnectWise and communicating to technicians/clients if necessary.
• Preparing and sending out reports to our managed service clients.
• Aiding with recruitment of staff by posting/researching resumes and contacting qualified applicants to complete pre-employment screening.
• Scheduling qualified applicants for the pre-employment screening and administering the tests.
• Maintain spreadsheet for employee recruiting to keep accurate account of each potential candidate and their screening status.
• Aid the Marketing Manager with weekly preparation of marketing campaign.
• Perform various administrative tasks.
• Perform various office duties: calendar and service call scheduling.
• Maintain Corporate Business RFP Portals spreadsheet by updating and/or adding to vendor registration to assist with business development.
• Submit insurance and resale tax certificates per vendors requirements.
• Purchase supplies and materials by obtaining requirement, negotiating price, quality, and delivery.
• Aid in creating written company policies & procedures based on company Operational Management System.
• Collecting weekly company statistics from staff members to report to President/CEO.
• Aid in preparing direct mail marketing materials.
• Aid in company recruitment activities.
• Perform Internet research on project materials to compare cost and stock for inventory.
• Work with vendors/equipment distributors to get material and rental costs.
• Compare submitted technicians’ timesheets with Project Manager timesheet database to verify hours.
• Submit requests for Return Authorized Materials to vendors/distributors.
• Maintain spreadsheet for the RMA’s that were submitted to track material and credit.
• Maintain sign out log for PPE checkout from technicians.
• Maintain spreadsheet for Lease Equipment Tracking to keep account of items leased from rental companies.

Qualifications

• At least one year's experience in an administrative assistant role.
• High School Diploma.
• Working knowledge of MS Office including MS Excel, Word and Outlook.
• Strong communication skills, both written and verbal.
• Clean driving record is required.
• Clean Background.

Benefits

• Paid holidays.
• Paid vacation.
• Paid sick leave.
• Workplace perks such as Free Onsite Gym.
• Workers' compensation.
• Health Insurance Benefits.
• 401K Plan.
• Profit Sharing.