Administrative Assistant

Responsibilities

• Cook up and arrange schedules between customers and field technicians to ensure timely service delivery.
• Prepare, update, and finalize service-related work orders while monitoring progress and documenting completed activities.
• Answer incoming calls and customer messages, address concerns professionally, and help resolve service issues in a timely manner.
• Maintain accurate files for customer accounts, service history, agreements, and required compliance documentation.
• Enter and verify service data in office systems to ensure records remain complete, current, and easy to retrieve.
• Support general administrative office functions, including communication follow-up, document handling, and status tracking for open service requests.

Requirements

• Previous experience in an administrative assistant or office support role.
• Ability to manage inbound calls and communicate clearly with customers, technicians, and internal teams.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Experience coordinating appointments, service requests, or similar scheduling activities.
• Working knowledge of administrative office procedures and record maintenance practices.
• Ability to manage multiple priorities effectively in a fast-paced service environment.
• Familiarity with service agreements and related customer documentation is preferred.

Qualifications

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.