Administrative Assistant

Responsibilities

• Providing timely and professional responses to phone calls and emails.
• Welcomeing tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Establishing partnerships with local organizations to provide residents with resources that promote health and independence.
• Educating residents and staff about community resources, such as case management, meal delivery, transportation, etc.
• Overseeing the delivery of resident services to ensure their quality and timeliness.
• Collaborating with service providers and coordinating reporting as needed.
• Helping residents build supportive networks with family and friends.
• Organizing educational and volunteer opportunities for resident development and engagement.

Qualifications

• Prior experience in the affordable housing industry (preferred but not mandatory).
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• Bilingual skills in Spanish (preferred but not required).
• You are committed to exceeding expectations of those around you by providing exceptional service.
• You bring determination each day – embracing constructive criticism and pushing to get better.
• You believe in teamwork – that we are better, together.
• You are trustworthy and reliable to do the right thing – no matter what.
• You welcome everyone and know the best ideas are born through diversity of thought and perspective.

Pay

$24.00 - $26.00 / hour with an annual bonus that is tied to performance

Schedule

Monday - Friday: 8:30am - 5pm

Benefits

• Lots of paid time off (19+ days!)
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations!
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.