Administrative Assistant

Major Duties

• Prepare pre-survey packets, FOIL requests, waiver tracking, facility roster data, and incident reports.
• Type routine correspondence with facilities and complainants.
• Answer phone calls from Central Office, facilities, complainants, and the public.
• Utilize multiple platforms for surveillance reporting, complaint tracking, postings, letters, and file transfers.
• Process survey schedules and inspection reports.
• Provide coverage for multiple program phone lines.
• Prepare letters and close incident and complaint reports.
• Maintain program information on boards, logbooks, MS Lists, and within ACO/ACTS.
• Support ad hoc assignments as program priorities change.
• Provide high-level administrative support, including preparing reports and handling information requests.
• Aid in orienting other support staff as needed.

What We’re Looking For

• A high school diploma or equivalent.
• A minimum of two years’ experience in a professional office setting.
• A strong working knowledge of Microsoft Office, specifically Word and Excel.
• The ability to enter, extract, and manage data in electronic databases.
• Strong organizational skills with the ability to manage multiple shifting priorities independently and as part of a team.
• Certification in Microsoft Office products (desirable).

Compensation

$23.00/hour

Length of Engagement

ASAP through March 31, 2027 with potential for extension/renewal!

Assignment Specific Training

Will be provided on the job.

Details

Work Schedule: Monday–Friday, 8AM-5 PM
Location: Onsite in Syracuse, NY (13202)