Administrative Assistant

About the role

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Founded in 1976, POA has grown to over 30 branches across eleven western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, and Texas. With more than 40 years of success in office technology sales and service, POA partners with industry-leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more. We are a growth-focused organization committed to long-term employment, professional development, and creating a collaborative environment where every employee’s voice is valued.

Responsibilities

• Perform highly detailed data entry across multiple internal databases
• Provide frequent internal customer service support to sales representatives and management
• Maintain and update Excel spreadsheets for cost analysis and reporting
• Auxiliary tasks include filing, copying, scanning, and organizing documents
• Schedule equipment and software deliveries, moves, and pickups
• Escalate service-related issues on behalf of customers
• Audit, create, and process invoices accurately and timely
• Support month-end closing activities, including required overtime during closing week

Qualifications

• Minimum 2 years of office experience, preferably in an administrative or customer service role
• Proficiency in Microsoft Excel, including copy/paste, find, filter, custom sorting, and working across multiple sheets
• Proficiency in Microsoft Word
• Typing speed of 50–60 words per minute
• Strong ability to follow directions, take detailed notes, and manage deadlines
• Strong organizational skills and attention to detail

Preferred (Not Required)

• Advanced Microsoft Excel skills, including pivot tables, conditional formatting, and indexing values

Schedule & Overtime Expectations

• Standard schedule of 8:30 AM–5:30 PM or 9:00 AM–6:00 PM
• Required overtime during closing week (last week of each month) to support business operations

What We Offer

• Clear advancement and growth opportunities, including leadership paths
• Supportive, team-oriented work environment
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• PTO, Vacation, and Sick Leave
• Flexible Spending Account (FSA)
• Paid training