Administrative Assistant

Responsibilities

• Coordinate inspector training activities in accordance with established procedures, including: Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy.
• Scheduling training sessions and notifying applicants of assigned dates and locations.
• Maintaining and updating training curricula, rosters, and related materials as directed.
• Track and document training participation and outcomes.
• Aid in updates to policies and procedures under guidance of leadership.
• Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support.
• Maintain accurate and updated inspector records in administrative databases.
• Respond to inquiries from station personnel in a timely and professional manner.
• Review and process inspector applications in accordance with established program standards.
• Monitor training participation and assist stations and inspectors with training profiles.
• Afford assistance with financial reconciliation related to training sessions.
• Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems.
• Collaborate with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed.
• Support inspector training sessions, including classroom setup, material distribution, and logistical preparation.
• Participate in continuous improvement and customer satisfaction initiatives, including activities within the company’s Quality Management System (QMS).
• Provide input as requested based on assigned responsibilities.

Requirements

This role requires strong organizational skills, attention to detail, and the ability to work independently and as part of a team. Proficiency in Microsoft Office Suite is essential. A high school diploma or equivalent is required, along with at least one year of administrative support experience. Experience with electronic certificate programs and familiarity with quality management systems are preferred.

Qualifications

The ideal candidate will have a passion for supporting the growth and success of the organization through effective administrative support. They should be able to demonstrate excellent communication skills, both written and verbal, and possess a proactive approach to problem-solving.

Skills

Strong organizational and administrative skills, proficiency in Microsoft Office Suite, and experience with electronic certificate programs are highly valued. Familiarity with quality management systems is also beneficial.

Benefits

Our organization offers a competitive benefits package that includes health insurance, retirement plans, and paid time off. We also provide opportunities for professional development and career advancement.

Pay

$21.00 - $26.00 per hour (based on experience)

Schedule

Mon-Fri 8a-5p