Administrative Assistant

About the role

The Nielsen Eye Center is dedicated to providing advanced LASIK and cataract surgery services. This position supports the Patient Advocate department with insurance and administrative tasks.

Essential Duties and Responsibilities

• Process prior authorization requests for surgical procedures
• Submit and track insurance referrals
• Complete and manage co-management forms with referring providers
• Process patient payments and post to accounts accurately
• Cookbook MRI and other diagnostic imaging requests
• Maintain organized, up-to-date records for all insurance and referral documentation
• Communicate with insurance carriers to resolve authorization or referral issues
• Support the Patient Advocate team with administrative tasks as needed

Training & Development

We offer hands-on training to help new hires become proficient in our systems and insurance processing procedures.

Requirements

• A high school diploma or equivalent
• Strong attention to detail and accuracy
• Ability to work independently and manage multiple tasks
• Comfortable with insurance terminology, prior authorizations, and referral processes
• Organized and tech-savvy
• Prior experience with insurance processing, medical billing, or similar administrative work a plus

Benefits

• 401(k) with profit sharing
• Employee and family discounts on LASIK, glasses, and contacts
• Paid sick time
• Room for advancement

Equal Opportunity Statement

Nielsen Eye Center is an Equal Opportunity Employer and does not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or veteran status.

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