Administrative Assistant

About the role

The successful completion of a background check is a condition of employment.

Lund is looking for an Administrative Assistant to join their team. This welcoming, dependable, and organized individual will manage front office operations, handle phone and voicemail systems, and ensure clients, staff, and visitors feel supported.

Responsibilities

• Triage calls, including medical or crisis-related concerns, and ensure messages and needs reach the right people quickly.
• Support new employee onboarding, assist with Residential client admissions, and help staff with essential office tools and equipment.
• Take the lead on ordering and organizing office supplies to ensure teams across the agency have what they need.
• Provide administrative support for program operations, including client admissions and discharges, data entry for referrals and intakes, maintaining records in the EHR, and supporting insurance/Medicaid eligibility and billing-related communication.

Qualifications

• Absorates or Bachelor’s Degree preferred, but not required.
• At least 2 years’ experience working in a fast-paced office environment.
• Strong written and verbal communications skills.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent organizational skills and accurate attention to detail.

Benefits

Full-time, in-person, 40-hour per week position. The rate of pay for this position is $21/hr.

Schedule

This is a full-time, in-person, 40-hour per week position.

Skills

• Associates or Bachelor’s Degree preferred, but not required.
• At least 2 years’ experience working in a fast-paced office environment.
• Strong written and verbal communications skills.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent organizational skills and accurate attention to detail.

Pay

The rate of pay for this position is $21/hr.

Why Join Our Team at Lund

For over 136 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a safe, secure and loving environment for all Vermont children. As a multi-service nonprofit organization, Lund serves more than 6,000 individuals each year. Lund’s mission is to help children thrive by empowering families to break cycles of poverty, addiction and abuse. Lund offers hope and opportunity to families through education, treatment, family support and adoption. At Lund, we celebrate our clients' and staff's unique strengths and talents, fostering a supportive, inclusive environment where collaboration thrives. Our work is rooted in a strengths-based approach, focusing on family-centered services, including lifelong adoption support and innovative residential and community treatment programs that address both treatment and parenting. Our team believes in creating a vibrant, fun, and community-oriented workplace, emphasizing professional growth through ongoing training and weekly supervision. We value employee well-being, offering staff-led initiatives for wellness, diversity, equity, and inclusion, as well as opportunities for work-life balance, with some positions offering flexible or hybrid schedules. Lund provides competitive pay, paid training, and a comprehensive benefits package for benefits-eligible positions that includes health, dental, life, disability, retirement plans, generous time-off accrual, 13 paid holidays, and wellness reimbursements, making Lund a place where you can thrive personally and professionally.

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