Administrative Assistant

Specific Duties & Responsibilities (Essential Job Functions)

• Front desk coverage: greeting office visitors and stakeholders with a positive, enthusiastic, and friendly attitude, assisting in any way available and permitted and answering the primary office phone, as well as the secondary customer service intercom as needed
• Prepare, edit, distribute, and maintain various correspondences, communications, and office documents, forms, and logs
• Absorb and respond to and monitor guest issues/comments in a professional, courteous manner
• Maintain office space and adequate inventory of office supplies and equipment
• Develop and maintain positive relations with retailers, office tenants, and vendors
• Activate and deactivate access credentials via multiple systems
• Log, manage mail and packages; coordinate distribution to staff or stock as necessary
• Absorb and assist with client billing account maintenance by way of activations, enrollments, terminations, forwarding invoices, AR collections, receipts, etc.
• Maintain and organize tenant and vendor files

Qualifications

• Minimum 1-2 years of clerical or administrative experience, preferably in corporate office or hospitality fields
• Bachelor’s degree or equivalent experience in lieu of formal education
• Strong organizational and planning skills required
• Exceptional communication and interpersonal skills with a customer-service focus
• Proficiency in Microsoft Office (Outlook, Word, and Excel)
• Familiarity with parking system operations, management, and software a plus