Administrative Assistant
About the role
The Service Coordinator provides operational support for the Moody Service Center facility including clerical, administrative, and/or technical responsibilities.
Responsibilities
- Greeting and assisting visitors.
- Manages front desk phone & email correspondence.
- Develops and distributes various correspondence, reports, and presentations.
- Compiles and maintains any reference manuals or other document manuals.
- Plans, schedules, and coordinates events, trainings, etc.
- Enters timesheets (updating hours on SQDIP tab).
- Maintains and orders supplies.
- Maintains departmental files.
- Schedules maintenance on equipment and the building.
- May create purchase requisitions (pending access approval).
- Scans, shreds, and maintains e-files according to standard defined process.
- Checks COI book for all vendors who enter the building if their COI is current and if they have watched the safety video in the last year.
- Prepares to ship to customer – Emails / Follow-ups when pump is a week away from shipping.
- UX – Opening reman jobs, processing incoming cores, core process and core tracking.
- Preparing job packets.
- Makes shipping documents for incoming/outgoing shipments.
- Creates and maintains log sheets, forms, charts, graphs, etc.
- Runs weekly reports.
- Processes scrap letters.
- Maintains record system to ensure appropriate training is completed and recorded by ISO.
- May assist with software training and provide technical support for department users.
- Supports quality objectives through utilization of quality work instructions, requisitions, and corrective action notices.
- Maintains and/or generates quality reports.
Requirements
- 3+ years of experience with administrative role supporting mid-size teams.
- 3+ years of experience with being proficient in Microsoft Office software.
- Must be able to type 45 words per minute.
- Able to work in fast-paced work environment.
Core Competencies
- HS Diploma or GED preferred. Higher Education or certificate is a plus.
- Experience in manufacturing, sales, or service environment.
- Effectively communicates with all levels of the organization.
Preferences
- HS Diploma or GED preferred. Higher Education or certificate is a plus.
- Experience in manufacturing, sales, or service environment.
- Effectively communicates with all levels of the organization.
Travel & Work Arrangements/Requirements
This position will be based 100% onsite at our Moody, AL facility.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.