Administrative Assistant

Summary of Responsibilities

• Establish and enhance all impressions and encounters with residents, family members, and visitors.
• Maintain and actively promote effective communication with residents and family members/personal representatives.
• Maintain a positive image in the facility in alignment with our mission, vision, and values.
• Greet and direct visitors; answer telephones and route calls to the appropriate person.
• Sort and distribute incoming mail; prepare bulk outgoing mail.
• Distribute resident status forms and on-call lists.
• Collect and maintain admission documentation.
• Transport lab specimens.
• Stock supplies and personal protective equipment.
• Arrange transport for resident appointments.
• Prepare for appointments by making sure paperwork is sent with the resident.
• Prepare admission and clinic paperwork is gathered and provided to nursing department.
• Manage copy and mail machine repairs, and order toner and office supplies.
• Perform typing and clerical duties for administrative staff.
• Perform other similar duties as needed.

Requirements

• 2–3 years of experience in a customer service role.
• Proficiency with word processing and spreadsheet software.
• Strong typing and filing abilities.
• Proficient computer skills and comfort learning new systems.

Qualifications

• Commitment to quality programs and services for all residents and patients.
• Upbeat and personable communicator with strong customer service skills.
• Ability to relate well to residents/patients, families, staff, and the broader community.
• Ability to work cooperatively with other team members.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment and make sound decisions.
• Ability to tolerate interruptions and remain flexible with daily routines.

Benefits

• Health (Free Primary Care), Dental, & Vision Insurance
• Flexible Spending Account (Medical and Dependent Care)
• 401(k) with Company Match
• Employee Referral Bonus Program.
• Education Advancement/Training Opportunities
• Paid Time Off and Holidays acquired from day one of hire.
• Financial and Retirement Planning at No Charge
• Basic Life Insurance & AD&D - Company Paid
• Short Term Disability - Company Paid
• Voluntary Ancillary Coverage
• Employee Assistance Program

Pay

Benefits vary by full-time, part-time, and PRN status.

Schedule

Full-Time, Monday - Friday during core business hours.