Administrative Assistant

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Oversee the day-to-day operations of the property administration office.
• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America’s work order system.
• Manage the reception area to ensure effective internal and external telephone and mail communications.
• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property-related issues.
• Prepare customer correspondence as required.
• Attend and participate in training sessions as requested.
• Maintain office files with current and accurate information.
• Perform weekly office inspections.
• Aid the Property Manager with special projects and perform other duties as assigned.

Requirements

• Bachelor’s degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.).
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Qualifications

We offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Skills

• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Benefits

• Medical
• Dental
• Vision
• 401(k) employer match
• Paid vacations, holidays, and sick time

Pay

Hourly: $17.50 - $20.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.