Administrative Assistant
EPIC Insurance Brokers & Consultants · Youngstown, OH · 3 days ago
On-siteAdministrativeFull-time
About the role
The Administrative Assistant supports the Vice President of Business Development and the Vice President of Operations at Treloar & Heisel, a nationally recognized brand dedicated to serving dental and medical professionals. This role is located in New Castle, PA.
Responsibilities
- Manage complex calendars, schedule meetings, and coordinate travel arrangements
- Prepare agendas, meeting materials, notes, action items, and follow-ups
- Draft and edit professional correspondence, presentations, reports, and executive summaries
- Serve as a communication gatekeeper by prioritizing requests and escalating urgent matters
- Maintain confidentiality of sensitive information and leadership materials
- Identify risks, inconsistencies, or gaps in information presented to leadership
- Support sales leadership meetings, conferences, national sales meetings, and training events
- Develop and maintain presentation materials, program outlines, and training resources
- Aid in drafting training content for new hires using executive direction and AI tools
- Generate first-draft scripts, talking points, and educational content for executive review
- Track follow-ups related to strategic relationships and sales initiatives
- Compile and synthesize monthly operational and financial data into executive-ready summaries
- Highlight key insights: what changed, why, and required leadership actions
- Prepare presentation materials, briefings, and executive communications
- Develop pre-meeting talking points and post-meeting recap summaries
- Coordinate cross-functional deliverables with Sales, LDI Processing, P&C, IT, and Finance teams
- Support tracking and execution of key operational initiatives
- Utilize Microsoft Teams to manage projects, timelines, and cross-functional deliverables
- Translate leadership discussions into initiatives, action plans, and problem statements
- Track risks, dependencies, and decision logs
- Prepare tailored status updates for various audiences
- Provide continuity and context on ongoing initiatives and partnerships
- Coordinate interview scheduling and prepare candidate materials in partnership with HR
- Organize national meetings, corporate events, and partner engagements
- Manage travel logistics, including flights, accommodations, and transportation
- Coordinate group meals and event logistics
- Prepare detailed itineraries and event summaries
Qualifications
- 5+ years supporting senior executives in a professional services environment
- Proven ability to manage multiple priorities across senior leaders
- Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Teams
- Experience leveraging AI tools for drafting, summarization, and content creation
- Excellent written and verbal communication skills with strong attention to detail
Core Competencies
- High level of professionalism, discretion, and sound judgment
- Proactive, organized, and solutions-oriented mindset
- Strong problem-solving and critical thinking skills
- Exceptional time management and prioritization abilities
- Ability to thrive in a fast-paced, high-trust environment
- Strong ownership, accountability, and follow-through