Administrative Assistant

About the role

The Administrative Assistant supports the clinical operations of Dialysis Clinic, Inc. (DCI), a leading nonprofit provider of kidney care services. DCI's mission is to prioritize individualized care for patients facing chronic kidney disease, emphasizing collaboration and compassion among care teams.

Responsibilities

• Serves as the Medical Record Practitioner for the satellite clinic, ensuring proper maintenance, security, storage, and destruction of patient medical records.
• Answers the phone, forwards calls, takes messages, greets patients and visitors, and directs them to their appropriate destinations.
• Maintains billing information for in-center and transient patients, verifies insurance, obtains pre-authorization when required, keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Aids AR personnel in collecting accounts and notifying patients about delinquent accounts.
• Verifies patient status daily (hospitalizations, missed treatments, etc.), prepares new patient packets, and assists with clerical tasks as requested.
• Collaborates with the Nurse Manager, Area Operations Director, and clinical staff to ensure smooth operations.

Qualifications

• Excellent communication skills.
• Demonstrated clinical excellence.
• Desire to collaborate with care teams.
• Ability to problem solve.
• High school diploma or equivalent.
• Three to six months related experience and/or training.
• Familiarity with medical terminology is preferred.
• Proficiency with Microsoft Word and Excel.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Life and long-term disability insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave.
• Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Employee assistance program.
• Wellness program.
• Other benefits listed above.

Pay

Compensation starts at $19 per hour, depending on qualifications and experience.

Schedule

Full-time, three 12-hour shifts starting at 5am.

Skills

Knowledge of HIPAA, excellent communication skills, and proficiency with Microsoft Word and Excel are essential.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Life and long-term disability insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave.
• Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Employee assistance program.
• Wellness program.
• Other benefits listed above.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Life and long-term disability insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave.
• Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Employee assistance program.
• Wellness program.
• Other benefits listed above.

Qualifications

• High school diploma or equivalent.
• Three to six months related experience and/or training.
• Familiarity with medical terminology is preferred.
• Proficiency with Microsoft Word and Excel.

Equal Opportunity Employer

Dialysis Clinic, Inc. is committed to building a diverse and inclusive organization and is an Equal Opportunity/Affirmative Action Employer. We welcome applications from veterans and individuals with disabilities.