Administrative Assistant
About the role
The Administrative Assistant supports clinical operations at Dialysis Clinic, Inc. (DCI), a leading nonprofit provider of kidney care services. DCI's mission is to prioritize individualized care for patients facing chronic kidney disease, and the Administrative Assistant plays a crucial role in ensuring that this mission is upheld through administrative tasks.
Responsibilities
- Serves as the Medical Record Practitioner for the satellite clinic - knowledgeable of HIPAA and ensures proper maintenance, security, storage, and destruction of patient medical records.
- Answers the phone, forwards calls, or takes messages.
- Greets all patients and visitors and directs them to their appropriate destination.
- Creates memos, correspondence, reports, and other documents as requested.
- Maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.
- Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
- Aids AR personnel by notifying patients about delinquent accounts and collecting accounts as requested.
- Verifies patient status daily (e.g., hospitalizations, missed treatments).
- Prepares new patient packets for new admissions and transient patients.
- Assists the Nurse Manager, Area Operations Director, and clinical staff with clerical work as needed.
Qualifications
- Excellent communication skills.
- Demonstrated clinical excellence.
- Desire to collaborate with care teams.
- Ability to problem solve.
- High school diploma or equivalent.
- Three to six months related experience and/or training.
- Familiarity with medical terminology is preferred.
- Proficient with Microsoft Word and Excel.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Life insurance provided at no additional expense to employee.
- Paid time off (PTO) including holidays.
- Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave.
- Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
- Employee assistance program.
- Wellness program.
- Among others.
Pay & Schedule
- Pay range from $20-$30 per hour, depending on qualifications and experience.
- Schedule: Part-time, 20 hours/week, flexible shift start time.
Skills
- Knowledge of HIPAA regulations.
- Strong organizational and attention to detail skills.
- Effective communication and interpersonal skills.
- Proficiency with Microsoft Word and Excel.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Life insurance provided at no additional expense to employee.
- Paid time off (PTO) including holidays.
- Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave.
- Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
- Employee assistance program.
- Wellness program.
Company Culture
- Lower caregiver-to-patient ratio than other providers.
- Comfortable clinical setting.
- Focus on individualized care.
- Supportive and collaborative team environment.
Equal Opportunity Employer
Dialysis Clinic, Inc. is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI’s Differentiator Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis, and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you!