Administrative Assistant

Responsibilities

• Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies
• Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service
• Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information
• Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed
• Aids in implementing property activities and events
• Prepares, maintains, and distributes mass written communication to retailers as directed
• Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing
• Establishes and maintains effective business relationships
• May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors
• Manages and collects current Certificates of Insurance for Tenants and/or third-party vendors
• Operates as mall management office support person for localized computer software/hardware
• Performs other duties as assigned

Qualifications

• High School Diploma or GED required
• 2 years of experience in an administrative support role
• Proficiency in Microsoft Office including Outlook
• Highly organized and project oriented
• Excellent business writing and verbal communication skills
• Quick learner, self-starter and helps others achieve results

Core Competencies

• Nimble Learning
• Collaborates
• Drives Results
• Customer Focus