Administrative Assistant

Email & Communications Management

• Monitor and manage shared and individual email inboxes for multiple facilities.
• Review, prioritize, and respond to communications in a timely and professional manner.
• Routinely route inquiries to the appropriate department or facility when necessary.
• Track pending requests and ensure timely follow-up until resolution.
• Maintain organized electronic filing systems for correspondence.
• Escalate urgent or compliance-related matters promptly.
• Ensure response-time standards are consistently met across all facilities.

Multi-Facility Credentialing Coordination

• Cover initial credentialing and recredentialing for multiple healthcare facilities.
• Prepare and submit facility applications to Medicare, Medicaid, and commercial insurance payers.
• Track credentialing application status and follow up regularly to prevent delays.
• Maintain accurate credentialing files for each facility, including licenses, certifications, CLIA certificates, liability insurance, and accreditation documents.
• Monitor expiration dates and proactively manage renewals to ensure uninterrupted participation with payers.
• Serve as liaison between facilities, payers, and regulatory agencies.
• Aid in responding to audits, surveys, and payer documentation requests.
• Ensure compliance with federal, state, and payer-specific requirements across all locations.
• Maintain credentialing tracking logs and status reports for leadership review

Requirements

• High school diploma required; associate’s or bachelor’s degree preferred.
• Minimum 2 years of administrative experience; healthcare or credentialing experience strongly preferred.
• Experience working in a multi-facility or multi-site healthcare environment preferred.
• Strong knowledge of payer credentialing processes (Medicare, Medicaid, and commercial plans).
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Excellent written and verbal communication skills.
• Strong organizational and follow-up skills.
• Ability to manage multiple priorities and meet deadlines.

Pay

$21.00-$23.00