Administrative Assistant - Admissions

Job Summary

The Administrative Assistant provides administrative support by coordinating activities, supporting programs, and facilitating department objectives.

Duties & Essential Job Functions

• Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
• Maintains and prioritizes information by organizing work by reading, routing, and answering correspondence; collecting, maintaining, and prioritizing information; managing department procedures and telecommunications; updating records and inventory; assigning and monitoring student workers.
• Facilitates department projects by creating and documenting the process to implement projects; monitoring project progress; coordinating activities; communicating with vendors; resolving problems; making recommendations for management approval.
• Prepares and processes data for entry into databases by training users how to code and submit data; compiling and reviewing information for discrepancies; researching and resolving issues; establishing data entry priorities and maintaining hard copy and electronic files.
• Enters data by inputting alphabetic and numeric information as required by the system, reviewing and verifying data accuracy.
• Maintains data bases by analyzing data and performing quality control procedures.
• Produces output by printing and distributing hard copy or electronic communications.
• Identifies and resolves issues by examining output, researching policies and procedures, answering questions; tracking and reporting trends and anomalies.

Required Education & Experience

• A High School Diploma, GED or equivalent.
• 1 year of basic office experience.

Preferred Education & Experience

• A Bachelor's Degree.

Knowledge, Skills & Abilities

• Knowledge of customer service techniques.
• Knowledge of basic research techniques.
• Knowledge of basic accounting practices.
• Skill in the use of Microsoft Office, including Word and Excel.
• Skill in problem solving and communicating resolutions.
• Skill in effective accuracy with keyboarding.
• Skill in accuracy with numbers.
• Ability to communicate clearly both orally and in writing.
• Ability to support prospective student and parent inquiries by phone or in person.
• Ability to draft grammatically correct correspondence.
• Ability to evaluate and make recommendations to improve operations.
• Ability to operate a computer using basic software.
• Ability to review and validate data.
• Ability to work independently.

Physical Requirements

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

• Indoors and sedentary.
• Subject to schedule changes and/or variable work hours.
• No harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This role is an on campus, in-person position.

Texas Christian University Employment Values Statement

• Integrity.
• Engagement.
• Community.
• Excellence.