Administrative Assistant - Admissions

Job Summary

The Administrative Assistant is responsible for providing administrative support by coordinating activities, supporting programs and facilitating department objectives.

Duties & Essential Job Functions

• Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
• Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing department procedures and telecommunications; updating records and inventory
• Maintains department schedules by keeping calendars for department personnel; and arranging meetings for internal and external constituents
• Assists in department programming communication through email and phone correspondence
• Maintains guest experience by creating welcome messages for guests and facilitating a positive lobby environment
• Manages public relations by greeting customers, constituents and colleagues, in person or on the telephone; answering or referring inquiries; providing information and assistance regarding department functions.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Assists with day-to-day management of student staff including project assignment and oversight, accountability tracking, and general skill building
• Performs other related duties as assigned.

Required Education & Experience

• High School Diploma, GED or equivalent.
• 1 year of basic office experience.

Preferred Education & Experience

• Bachelor's Degree.

Knowledge, Skills & Abilities

• Knowledge of customer service techniques.
• Knowledge of basic research techniques.
• Skill in the use of Microsoft Office, including Word and Excel.
• Skill in problem solving and communicating resolutions.
• Ability to communicate clearly both orally and in writing.
• Ability to support prospective student and parent inquiries by phone or in person.
• Ability to draft grammatically correct correspondence.
• Ability to evaluate and make recommendations to improve operations.

Physical Requirements (With Or Without Accommodations)

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.