Administrative and Logistics Coordinator

Semi-Remote | Full-Time (Must reside in the greater Milwaukee metropolitan area)

About the Role

We’re looking for a sharp, people-first Administrative and Logistics Coordinator to serve as the operational hub of our advisor teams across Wisconsin and Minnesota. This is a front-line position where you’ll connect families to life-changing resources, keep our advisors running at full speed, and represent Oasis to the communities and professionals we partner with every day.

Responsibilities

• Guide families through senior care options with warmth, clarity, and confidence — helping them understand what Oasis does and why it matters.
• Serve as a trusted point of contact for families, advisors, facilities, and community partners, communicating our value at every touchpoint.
• Manage and triage incoming calls and correspondence, routing priority issues quickly and professionally.
• Support advisors with scheduling, logistics, and day-to-day operational needs.
• Maintain and update our CRM with accurate, timely information.
• Manage calendars and coordinate scheduling across multiple advisors and markets.

Requirements

You’re organized, articulate, and genuinely care about the people you’re helping. You know how to read a room (or a phone call), explain complex things simply, and leave every interaction with someone feeling heard and well-served. The ideal candidate brings:

• Comfort talking with families, case managers, discharge planners, or referral partners.
• Exceptional verbal and written communication skills — clear, warm, and professional.
• Strong organizational skills and high attention to detail in a fast-paced, remote environment.
• Proficiency in multitasking across systems, inboxes, and conversations without dropping the ball.
• Experience in senior living or senior care is preferred.

Benefits

• Semi-remote work with some required in-office time monthly
• Full benefits package including healthcare and 401(k)
• Company mobile phone and laptop provided
• Flexible PTO — we trust our team
• A mission that matters: helping families find the right care at the right time

Pay

Compensation range of $65,000 - $75,000 with monthly team bonus available