Administrative Aide III (S13281)

About the role

Montgomery College, Germantown Campus, seeks candidates for a Full-time Administrative Aide III for the Achieving Collegiate Excellence and Success (ACES) program.

Work schedule & telework

• Monday through Friday, 8:30am–5:00pm
• Non-Bargaining, Non-Exempt, Grade 23 position
• Eligible for telework 1 day per week (telework eligibility and total days subject to change based on operational needs)
• Employees must reside in, and perform any approved telework from: Maryland, Washington DC, Virginia, West Virginia, Delaware, or Pennsylvania
• Employees residing in other states at time of hire are not eligible for telework until they secure permanent residence in one of the listed states

Responsibilities

• Provide lead oversight to staff and/or perform more complex administrative, technical, and secretarial support to an academic or administrative unit
• Facilitate administrative procedures related to programs and services offered by the office
• Lead, organize, and carry out assigned office activities, including department events
• Coordinate administrative, technical, and secretarial functions, including determining proper workflow, setting priorities, and establishing filing and record keeping systems
• Ensure compliance with established policies and procedures regarding office services, College protocols, and administrative requirements
• Prioritize responses, route and maintain controls for general administrative duties: answering phones, opening and routing mail, typing and creating communications (correspondences, flyers, letters, syllabi, tests, reports) from draft documents
• Manage and maintain supervisor's schedule and calendar, set up meetings, make room reservations
• Maintain and research information in manual and/or automated financial, accounting, personnel and other administrative files, ensuring confidentiality
• Prepare complex forms, listings, informational and statistical reports, memos, and documents; gather, receive, and compile data from multiple sources and verify accuracy
• Participate in meetings, take summary notes, distribute notes and minutes, follow up on decisions and actions
• Represent the office and management at committee meetings, work groups, etc.
• Manage one or more web pages for the academic or administrative area, including adding, modifying, or removing content
• Assist in preparing and monitoring a budget: compile budgetary information, draft the budget, enter information into accounts, generate reports for supervisor review
• Assist students and staff with computer workstations; submit and track trouble tickets for IT assistance; may perform hardware/software assessment and make recommendations
• May manage vendor contracts for building maintenance; communicate facility issues and coordinate/schedule vendor deliveries
• Provide lead supervision (training, responding to questions/concerns, evaluating work) to lower-level staff
• Perform related work as required

Required qualifications

• High school diploma or GED, including or supplemented by courses in word processing and office practices
• At least five years of progressively responsible experience performing general office and secretarial duties involving customer service
• Equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise may be considered
• Must currently be authorized to work in the United States and not require employer visa sponsorship

Preferred qualifications

• Bilingual or multilingual
• Experience with Microsoft Office Suite and Google Workspace
• Experience with College Access
• Experience working with a large team (20+)

Pay

• Hiring range: $26.84 – $34.89 hourly
• Initial salary placement for new hires falls between minimum and midpoint of range, based on relevant candidate experience and internal equity
• Maximum salary: $42.93 hourly

Benefits

• Generous paid vacation, sick leave, and paid holidays
• Medical, dental, vision, and group legal benefits
• Professional development
• Retirement plan
• Educational assistance
• Tuition waiver for employee and dependents
• Wellness programming including onsite gyms, pools, and classes