Administration - Receptionist - Part Time

About the role

The Weekend Receptionist contributes to a joyful and vibrant community by receiving and directing visitors, employment applicants, sales persons, employees, residents, and family members to appropriate locations and parties.

Responsibilities

• Welcomes visitors in person or on the telephone.
• Interacts with visitors, residents, and staff in a joyful manner that contributes to the community’s vibrancy.
• Provides information to inquiries in support of marketing and sales efforts.
• Maintains employee and department directories.
• Operates the company phone system to receive and connect incoming calls to the proper party.
• Maintains the telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Maintains a safe and clean reception area.
• Performs related clerical work such as data entry, filing, sorting, and distributing mail.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Checks bathrooms (cleanliness, toilet paper, paper towels, spills) every 2 hours.
• Vacuums lobby and theatre daily and maintains cleanliness (dusting, picking up clutter, spot-cleaning floors).
• Enforces appropriate security procedures.
• Maintains hallways (clean and free from clutter) every 2 hours.
• Checks and distributes faxes.
• May conduct preliminary screening of employment applicants.
• Attends and participates in required meetings and trainings.
• Stays current on all system-assigned tasks and duties.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Basic computer knowledge and ability, with an aptitude to learn company applications.
• Good organizational and verbal/written communication skills.
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and staff.
• Special interest in, and a positive attitude about, working with long-term care residents and the elderly.
• Ability to read, write, speak, and understand English.
• Pass a criminal background and fingerprint check.
• Maintain a current food handlers card.
• Ability to work a flexible schedule, including weekends, holidays, and overtime.
• Ability to creatively problem-solve in resident care.
• Maintains a clean, neat, comfortable, and safe environment for residents, staff, and visitors.
• Meets all mandatory health requirements by State regulations.
• Ability to work independently with minimum supervision.
• Experience working with Memory Care or Senior Living highly preferred.
• Experience working with Canva required.

Physical Demands

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to sit and talk or hear.
• Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
• Occasionally required to stand and walk.
• Must occasionally lift and/or move up to 20 pounds.

Schedule

Saturday–Sunday, 9:00 AM–6:00 PM, with occasional weekday hours for training or on-call to cover shifts as needed.

Benefits

• Competitive compensation program based on relevant years of experience and education/certification requirements.
• Shift differential for night shift employees.
• Bonus opportunities, including shift coverage bonuses as needed.
• Sick time accrues at 0.025 hours for every hour worked, available for use after 90 days.
• Paid time off (PTO) accrual eligibility at 12 months, starting at 0.0326 hours PTO accrued for every hour worked.
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually, eligible upon hire.
• Holiday pay at 1.5 times normal hourly rate for work on New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas.
• Up to 3 days of bereavement leave.
• Traditional and Roth 401(k) after 12 months and 1,000 hours worked, with semi-annual enrollment and annual employer discretionary contribution.
• Employee Assistance Program.
• Cascadia Assistance Fund to provide financial help with hardships or continuing education.