Administration - Receptionist - Full Time, Friday-Monday

About the role

The Receptionist contributes to our joyful and vibrant community by receiving and directing visitors, employment applicants, sales persons, employees, residents, and family members to appropriate locations and parties.

Responsibilities

• Welcomes visitors in person or on the telephone.
• Interacts with visitors, residents, and staff in a joyful manner that contributes to our vibrant community.
• Provides information to inquiries in support of the marketing and sales effort.
• Maintains employee and department directories.
• Operates company phone system to receive and connect incoming telephone calls to the proper party.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area.
• Performs related clerical work such as data entry, filing, sorting, and distributing mail.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Checks bathrooms (cleanliness, toilet paper, paper towels, no spills) every 2 hours.
• Vacuums lobby & theatre daily and maintains cleanliness (dust, pick up clutter, spot clean floor).
• Enforces appropriate security procedures.
• Maintains hallway (clean & free from clutter) every 2 hours.
• Checks fax machine & distributes faxes.
• May conduct preliminary screening of employment applicants.
• Attends and participates in required meetings and trainings.
• Stays current on all system-assigned tasks and duties.
• Performs other duties as assigned.

Requirements

• A high school diploma or equivalent.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Good organizational and verbal/written communication skills.
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other community staff.
• Possesses a special interest in, and a positive attitude about, working with long-term care residents and the elderly.
• Ability to read, write, speak, and understand English.
• Pass a criminal background and fingerprint check.
• Maintains current food handlers card.
• Ability to work a flexible schedule, including weekends, holidays, and overtime, to meet the requirements of the position.
• Ability to creatively problem-solve in resident care.
• Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
• Meets all mandatory health requirements by State regulations.
• Ability to work independently (with minimum supervision).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 20 pounds.

Benefits

• Competitive compensation program with shift differential for night shift employees and bonus opportunities.
• Medical, Dental, and Vision plans.
• Savings and Spending accounts (HSA with employer contribution, FSA for health care and dependent care expenses).
• Sick time accrues at 0.033 hours for every hour worked, available for use after 90 days.
• Paid time off (PTO) accrual eligibility at 12 months starting at 0.0246 hours PTO accrued for every hour worked.
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually, eligible upon hire.
• Holiday pay at 1.5 times normal hourly rate for work on New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas.
• Up to 3 days Bereavement Leave.
• Employer-paid life insurance.
• Traditional and Roth 401(k) after 12 months and 1000 hours worked, with semi-annual enrollment and annual employer discretionary contribution.
• Employee Assistance Program.
• Cascadia Assistance Fund to provide financial help with hardships or continuing education.