Administration Assistant

About the role

Administration Assistant within Middlesbrough Children’s Services, providing technical and administrative support including switchboard call handling and complex data input using systems such as Liquid Logic, while ensuring accurate, high‑quality, timely business support.

Responsibilities

• Handle calls using a switchboard
• Perform high‑level complex data input in systems such as Liquid Logic
• Ensure all business support responsibilities are completed accurately, with high quality and in a timely manner
• Maintain a high level of confidentiality
• Be flexible and accommodating in a fast‑paced frontline service

Requirements

• Enthusiastic and self‑motivated
• Excellent interpersonal, organisational and IT skills
• Experience working in a frontline, fast‑paced service
• Knowledge of Children’s Social Care is advantageous (not essential)

Skills

• Interpersonal communication
• Organisational ability
• IT proficiency
• Switchboard call handling
• Complex data entry (Liquid Logic)
• Confidentiality handling
• Flexibility and adaptability

Pay

Salary: £27,274 per annum