Administration Assistant

Job Overview

The Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion. We are committed to promoting equality and diversity and aim to recruit a workforce which reflects the communities we serve.

About the role

This role involves working closely with patients, medical and nursing staff. The successful candidate will provide an efficient administrative service to the Dermatology Secretarial team, contributing to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.

Responsibilities

• Provide and maintain an efficient and effective administration service to the Dermatology Secretarial team.
• Talking to patients over the telephone and ensuring their queries are dealt with efficiently.
• Keeping VR dictation and typing up to date for the clinical team.
• Making ad-hoc appointments.
• Ad-hoc admin duties as requested by the clinical team.

Requirements

• Good standard of English and Maths at GCSE or equivalent at grade C or above or equivalent or equivalent level experience.
• ECDL computer qualification.
• Knowledge of SystmOne, eRecord.
• Previous experience working within the NHS.
• Keyboard skills with a sound knowledge of computers.
• Effective organisation and time management skills.

Qualifications and Education

• Essential: Good standard of English and Maths at GCSE or equivalent at grade C or above or equivalent or equivalent level experience.
• Desirable: ECDL computer qualification.

Skills and Abilities

• Essential: Keyboard skills with a sound knowledge of computers.
• Good communication skills both written, verbal and telephone skills.
• Team-worker / ability to work unsupervised.
• Effective organisation and time management skills.

Benefits

For further information on the Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals

Documents to download:

• Admin Assistant B2 JD
• Admin Assistant B2 PS
• Newcastle Staff Benefits

Apply online now

Further details / informal visits contact: | | 0191 2829808