Admin Supervisor - Patient Services
About the role
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Huron Valley - Sinai Hospital, we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care. For emergency services, obstetrics and ambulatory surgery, Huron Valley-Sinai consistently ranks among the top hospitals in the nation.
Responsibilities
- The supervisor serves as a liaison on a designated shift.
- Functions as a resource person for management and staff.
- Provides on-site problem solving for management and administrative staff.
- Facilitates and validates decision-making regarding nursing practice.
- Assists in the development of policies and procedures.
- Participates in the education and development of patient care staff.
- Demonstrates an understanding of and commitment to the philosophy and objective of continuous improvement, team work, the mission, vision and values of the DMC and adheres to the DMC Customer Service Standards.
- Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies.
- As directed, implements external and internal audit recommendations.
- Ensures hospital departments achieve objectives for diversity of their suppliers.
- On off shifts, weekends and holidays, acts as administrative liaison between administration, patient care staff and other departments.
- Makes decisions about staff placement and patient placement as needed.