Admin -Scale -CSC

Job Summary

About the Role

This position requires the ability to successfully operate the truck scales allowing product to be accurately weighed prior to leaving Company premises and assuring that accurate amounts are recorded for billing purposes. The candidate must have knowledge of products, inventories and the location of materials on Company property.

Responsibilities

• Weighs and records incoming materials such as gasoline, diesel fuel, explosives, scrap sales, etc.
• Record weights accurately and legibly on weight tickets or other documentation
• Maintain cash fund accurately and report any discrepancies
• Operates the truck scales and generates correct tickets for the customers
• Resolve discrepancies in weights by recalibrating scales or reweighing materials
• Maintain and calibrate weighing equipment according to manufacturer's specifications
• Comply with all applicable laws and regulations governing the weighing of materials
• Greets customers in a professional and polite manner
• Maintains the office in a neat and professional manner
• Clearly communicates with customers to bill transactions correctly
• Handles cash sales by collecting cash, checks or credit card transactions
• Listens to customer issues and or complaints and works to resolve them through communication with the sales/dispatch department
• Answers phones and handles office duties/projects as requested
• Prepares scales for daily use; works with Plant Admin Support Supervisors to troubleshoot and repair issues
• Directs customers to piles and instructs load out personnel of customer needs

Qualifications

• High School Diploma or equivalent required
• Preferred 2-4 years prior experience in a customer service role, preferably in an aggregate setting weighing materials
• Knowledge, Skills, And Abilities:
• Effective oral and written communication
• Strong math skills
• Ability to provide excellent customer service to drivers and other customers
• Ability to work independently and as part of a team
• Organizational skills with focus on prioritization of workload - attention to detail
• Detailed oriented; self motivated; dependable; timely and reliable
• Ability to work in a fast-paced environment
• Knowledge of weighing equipment and procedures
• Must have the ability to use computerized equipment and technology
• Proficient in software packages relevant to the position

Skills

• Customer Service
• Drive for Results
• Communication
• Team Player
• Product Knowledge
• High Integrity

Benefits

• Flexible scheduling based on customer demand
• Work in an office setting with occasional need to sit, stand, bend, stoop, reach above shoulders, walk on uneven surfaces, and work in a noisy and dusty environment
• Travel up to 10% of the time to cover other plants

Pay

Compensation is commensurate with experience.

Schedule

Position may require working evenings, weekends, and holidays as needed.