Admin Officer

PSD Scotland unites expertise from NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) to accelerate national programmes that support the NHS in delivering better care, now and in the future. We provide education, training, tools, data, and vital national functions such as procurement, logistics, and blood, tissue, and cell services. The Social Care and Communities Directorate expands this work to support the social care workforce in Scotland, ensuring they are skilled, capable, digitally enabled, and motivated to deliver improved outcomes for citizens through human rights-based approaches.

About the role

This is an exciting opportunity to join the Social Care & Communities Directorate as an Administrative Officer. You will contribute to education and training programmes that equip the social care workforce in Scotland with greater competence, confidence, and capability. In this varied role, you will collaborate across multiple workstreams and organisations, impacting programme support, educational delivery, and financial management.

Responsibilities

• Provide high-level administrative support to a senior management team, including preparation of meeting papers and detailed note-taking.
• Manage a varied and diverse workload to ensure timely and comprehensive administration support.
• Support engagement with a range of national and international stakeholders.
• Collaborate across workstreams to support the Directorate in meeting the learning and development needs of the social care workforce.
• Work with Microsoft 365, create and review reports, and use standard office software packages proficiently in a fast-paced, complex environment.

Requirements

• Extensive experience in business operations, including providing business support for meetings and producing formal minutes/action notes.
• Ability to work collaboratively and flexibly within a team and across workstreams and departments.
• Strong communication skills, both verbal and written, with the ability to engage confidently at all levels.
• Proficiency in Microsoft packages (e.g., Teams, Word, Excel, Office 365, SharePoint) and a willingness to enhance this knowledge.
• Demonstrated honesty, integrity, care, and compassion, with tact and persuasion skills when necessary.
• Ability to work on your own initiative, organise and prioritise workloads, and meet strict deadlines.

Benefits

• Flexible and hybrid working opportunities.
• Generous NHS pension scheme.
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review.
• Annual leave: 27 days, increasing with service, plus 8 public holidays.
• NHS discounts and additional benefits.

Schedule

• Fixed-term or secondment until 31 March 2028.
• Part-time: 18 hours per week.

Eligibility and entitlement to work in the UK is required and must be maintained throughout employment. For NHS applicants, a secondment will be offered in the first instance. Non-NHS applicants may be considered for a fixed-term contract or secondment.