Admin Officer

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland. Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss. Work Pattern: Fixed Term, Part Time, 18 hours per week Fixed-term or Secondment** until 31ST March 2028 For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment. Who We Are PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services. The work of the Social Care and Communities Directorate builds on and expands the existing education, training, workforce development and workforce data and technology provided by PSD Scotland to the social care sector. As a national level organisation PSD Scotland has an established work programme which supports the social care workforce in Scotland to be skilled, capable, digitally enabled and motivated to deliver improved outcomes for citizens. This is underpinned by a clear commitment to human rights-based approaches and ensuring those who use services have their voices heard. None of this is possible without extensive collaborative working with a wide range of strategic partners and stakeholders through established engagement and governance arrangements The Opportunity This is an exciting opportunity to join the Social Care & Communities Directorate and contribute to our work to help people working in social care to get the education and skills they need to provide good quality care for people in Scotland. We are looking for an Administrative Officer to join our talented and growing team as we develop education and training programmes and improve career pathways to equip the social care workforce in Scotland with greater competence, confidence and capability. In this exciting and varied role as an Administrative Officer, you will collaborate across multiple workstreams and organisations, having a direct impact on the wider workstream in areas of programme support, educational delivery and financial management Do you have experience of working with Microsoft 365, creating and reviewing reports? Do you have experience of providing a high level of administrative support to a senior management team, including preparation of meeting papers and detailed note taking? Do you have experience in the proficient use of standard office software packages and experience of working at pace in a complex and dynamic environment? Do you have experience of managing a varied and diverse workload and ensuring the provision of a high quality, comprehensive and timely administration support function? Do you have experience of providing administrative support for engagement with a range of national and international stakeholders? Working within the Social Care & Communities Directorate you will have the opportunity to bring your unique skills and experience to the table, collaborating across multiple workstreams to support the Directorate to meet the learning and development needs of the social care workforce in Scotland. Does this sound like you? What We Love To See As an Administrative Officer you will offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply: Extensive experience working in the field of business operations, including providing business support to meetings and production of formal minutes/action notesExperience of working collaboratively and flexibly within a team, and across other workstreams and departmentsAbility to communicate clearly, effectively and confidently at all levels (both verbally and in writing)Confidence in using a variety of Microsoft packages (e.g. Teams, Word, Excel, Office 365, SharePoint) and a willingness to enhance this knowledgeDemonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessaryAbility to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines Benefits Which Matter As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including: Life-work balance - with opportunities for flexible working and hybrid workingGenerous NHS pension scheme Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review Annual Leave - 27 Days increasing in line with service plus 8 days public holiday NHS discounts and more Diversity and Inclusion Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome. We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in an Administrator role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work. If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Theresa Savage, General Manager (Social Care & Communities): theresa.savage@nhs.scot. Next Steps NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application. All applicants who are shortlisted for interview will be contacted by e-mail. In person OR online interviews (online interview) will take place between 28th and 29th July 2026. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot