Admin / Customer Service Rep
NorthPort Heating and Air Conditioning · Jacksonville, FL · 1 wk ago
OTHR$15/hrFull-time
About the role
NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Admin / Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly.
Responsibilities
- Answer phones
- Schedule with customers
- Dispatch technicians
- Enter work orders
- Prepare billing
- Handle collections
- Communicate with clients by phone, email, and in person
- Keep the office clean and organized
Qualifications
- Strong knowledge of Microsoft Word, Excel, and Google Docs
- Efficient and accurate data entry skills
- CSR or office experience
- Two years of CSR and office experience are preferred but multiple factors will be taken into consideration
- Thrive in a fast-paced work environment
- Dependable, responsible, and reliable
- Strong work ethic
- Team-oriented but also able to work well independently
- Excellent verbal and written communication skills
- Professional image and demeanor
- Organized and able to effectively prioritize multiple tasks
Benefits
- Commission opportunities
- 401(k)
- Paid holidays
- Paid vacations
- Sick time
- Advancement opportunities
Pay
Competitive wage of $15+/hour, depending on experience, plus overtime opportunities.