Admin Asst III- Client Reimbursement Specialist

The position works within our Revenue Management Division, supporting collection, tracking, and reporting of client revenues for the Community Services Board (CSB) as a member of the revenue management team.

Responsibilities

• Carry out required banking activities under the general supervision and direction of a Financial Specialist II.
• Work with CSB office sites to verify cash receipts, prepare journal entries, and upload credible documents to support Focus workbook.
• Answer client inquiries via face-to-face interactions, telephone, or email.
• Assist other teams in the revenue management team as needed.
• Input all required information in electronic health record and county accounting system.
• Process payments and perform banking activities.
• Complete reports on a scheduled basis.

General Financial Duties

• Use spreadsheets or databases to organize information and produce standard reports.
• Prepare a variety of complex disbursement forms (e.g., check requests, travel forms, cash sheets, and journal entries) for routing and approval.
• Compile and maintain monthly, quarterly, semi-annual, and annual totals, reports, and financial statements.
• Explain fiscal rules and procedures to employees to ensure uniform application.

Fiscal Administration

• Reconcile ledgers.
• Prepare status reports.
• Gather data for use by others in preparing budgets.
• Prepare transfer vouchers and interfund billing.
• Monitor external accounts for discrepancies.

Accounting

• Prepare a wide variety of accounting forms.
• Reconcile daily receipts or accounts receivable/payable.
• Identify discrepancies and make corrections.
• Collect required documents.
• Prepare and authorize expense vouchers and/or invoices within limited authorization levels.

Scheduling & Coordinating for Others

• Maintain calendar(s).
• Schedule meetings, make and cancel appointments.
• Schedule rooms for classes, meetings, conferences, etc.
• Coordinate audiovisual, training equipment, and refreshment requests.
• Set up schedules for internal administrative staff to ensure availability to meet changing work needs.

Communication

• Compose routine correspondence on behalf of the executive/work unit head.

Office Management

• Provide administrative support and implement procedures.
• Establish/modify and maintain a system for tracking the progress of work that is the responsibility of the executive/work unit head.

Receptionist/Public Contact

• Schedule appointments.
• Explain departmental policy/procedure but do not interpret them.
• Respond to inquiries that require referencing a variety of sources and utilizing knowledge of the department/county operations.

Word Processing/Typing

• Key/type complex documents (e.g., technical).
• Proof spelling and grammar.
• Use multiple software packages to prepare equations, statistics, tables, and/or presentations.
• Compile reports from edited drafts.
• Use macros and templates developed by others.

Information Systems/Software

• Perform data entry with some knowledge of department/work unit/program.
• Manipulate screens for additional entries.
• Generate routine reports.
• Create simple spreadsheets.
• Maintain databases.

Reports

• Compile routine factual/numerical reports using readily available information.

Requirements

• Any combination of education, experience, and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).
• Valid Driver’s License.

Preferred Qualifications

• Experience in providing administrative support and billing knowledge in a medical or behavioral health setting.
• Experience with utilizing electronic health records.
• Experience working with revenue/account management.
• Experience working with healthcare insurance claims or companies.
• Experience with handling confidential information or communications.
• Intermediate skills in the use of Microsoft Office Suite software, particularly Excel and Word.
• Experience with gathering, integrating, and analyzing simple data.

Skills

• Strong written and verbal communication skills.
• Ability to build and maintain effective working relationships with both internal teams and external stakeholders.
• Basic skills in the use of Microsoft Word.
• Basic math skills.
• Basic skills in the use of applicable Microsoft Office Suite software.
• Ability to write simple documents.
• Ability to process and integrate complex data.
• Ability to establish and maintain effective working relationships with both external and internal contacts.
• Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least three functions (e.g., create shells, accounts payable processing).
• Ability to perform routine Human Capital Management Enterprise Resource Planning system functions (e.g., process PARS, requisitions).
• Ability to maintain confidentiality and be sensitive to political issues.

Benefits

• Extensive training and development opportunities to broaden your skill base.
• Modeling best practices in employee relations and recognition programs.
• Advancement opportunities.
• Highly competitive wage and benefits package.
• Foreign language skills stipend of up to $1600/year (full-time) for qualified bilingual employees.

About the Organization

Since 1969, the Fairfax-Falls Church Community Services Board has served individuals of all ages who have mental illness, substance use disorders, serious emotional and/or developmental disabilities. Our vision, aligned with the goals of One Fairfax, is that everyone in our community has the support needed to live a healthy, fulfilling life.

Fairfax County is a dynamic and diverse community spanning over 400 square miles with over 1.2 million residents, making it the most populous jurisdiction in Virginia. The CSB provides a wide array of services offering opportunities for career growth and advancement as part of Fairfax County government's human services system.

We encourage candidates who are bilingual in English and another language to apply for this opportunity, as Fairfax County is home to a highly diverse population with many residents speaking languages other than English at home.

Physical Requirements

• Ability to lift up to 25 lbs.
• Ability to use personal computer, printer, calculator, fax, copier, and telephone.
• Ability to communicate clearly, both orally and in writing.

All duties performed with or without reasonable accommodations.

Special Requirements

• Completion of a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer.
• TB screening upon hire.
• This position is designated as emergency/essential services personnel (required to report for duty during inclement weather and/or other emergencies).