Admin Assistant - Tallahassee

Location: Tallahassee, FL (On-Site)

Schedule

Monday-Friday, 8:00 AM-5:00 PM ET

Pay

$19.00-$20.25/hr

About the role

This position works closely with internal sales teams, insurance agencies, and business owners, making strong communication skills and professionalism essential. Work model: Full-time, on-site during training (approximately 6 months). Opportunity to transition to a hybrid schedule after training.

Responsibilities

• Review premium finance agreements and supporting documentation for accuracy, completeness, and funding eligibility.
• Process new client accounts and enter finance agreements into company systems.
• Authorize disbursements and complete the acceptance process in a timely manner.
• Maintain service level agreements by accurately processing transactions and account updates.
• Communicate with insurance agents, brokers, business owners, and internal stakeholders regarding documentation and account information.
• Create and maintain customer accounts, process endorsements, and update internal systems.
• Generate daily and monthly operational reports.
• Assist Account Managers and other team members with documentation and administrative support.
• Maintain electronic records and documentation within company repositories and processing systems.
• Support various operational and customer service activities as needed.
• Ensure a high level of accuracy and attention to detail when handling financial transactions and documentation.

Qualifications

• Bachelor's degree preferred; relevant work experience may be considered in lieu of a degree.
• 1-3 years of professional experience in an office, administrative, financial services, banking, insurance, or corporate environment preferred.
• Previous experience in insurance or finance is helpful but not required.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to interact professionally with clients, insurance agencies, and internal teams.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Strong problem-solving and critical-thinking abilities.
• Ability to quickly learn new systems, processes, and procedures.
• Professional demeanor, positive attitude, and strong work ethic.
• Self-motivated with the ability to work independently and as part of a team.

Benefits

• Medical, dental, and vision insurance
• Life insurance and short-term disability
• Additional voluntary benefits
• Employee Assistance Program (EAP)
• Commuter benefits
• 401K plan
• Paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law
• Holiday pay where applicable