ADE - MD

About the role

This role supports a new delivery program by recruiting local businesses to join a hub-based delivery partner network. You will operate as an on-the-ground ambassador, visiting prospective businesses, pitching the program, qualifying leads, and guiding them through the application process. Working closely with a Field Manager and other local contractors, you will drive business recruitment through door-to-door outreach, community events, and partnerships with local organizations.

Responsibilities

• Visit prospective businesses door to door in targeted towns within a driving radius of up to two hours from Grantsville, MD.
• Present and pitch the new delivery partner program to prospective businesses and generate interest in applying.
• Qualify prospective businesses based on program criteria and determine their fit for participation.
• Guide qualified businesses through the full application process, providing support and answering questions.
• Lead and track sales and recruitment activities in a CRM system, with a focus on maintaining an accurate pipeline in Salesforce.
• Support the Field Manager in planning and hosting recruitment events in the community, such as lunch-and-learn sessions and town hall meetings.
• Collaborate with the Field Manager to build relationships with local influencers, including chambers of commerce and economic development associations, to drive referrals and awareness.
• Import and update Excel spreadsheets into Salesforce on a weekly basis to ensure accurate data and reporting.
• Drive referrals through community organizations and local networks to expand the pool of prospective partners.
• Maintain a high level of professionalism and customer service when interacting with business owners and community stakeholders.
• Communicate clearly and persuasively with prospective partners, addressing questions, concerns, and objections.
• Manage time effectively to balance on-the-road business visits, event participation, and administrative tasks such as data entry and follow-up.
• Problem-solve in the field to help applicants overcome obstacles during the application and onboarding process.
• Consistently raise the bar for the delivery experience by helping recruit partners suited to complex last-mile delivery scenarios.

Essential Skills

• 1–2+ years of experience in sales and/or customer service.
• Proven outside or field sales experience.
• CRM experience, with Salesforce strongly preferred.
• Strong customer service skills, with the ability to build rapport quickly with business owners.
• Effective communication skills, both verbal and written, to present and pitch program opportunities.
• Able to manage a sales pipeline and track activities within a CRM system.
• Comfort working independently in a field-based role with frequent travel.
• Ability to travel up to 4 hours round-trip daily within the assigned territory.
• Proficiency with Excel for managing and importing data.
• Attention to detail when entering and managing data across multiple systems.

Additional Skills & Qualifications

• Field sales experience is a plus beyond the required outside sales exposure.
• Prior experience in roles involving sales and/or negotiation with customers is a plus.
• Exceptional customer service and communication skills when engaging with diverse business owners.
• Demonstrated professionalism and enthusiasm for working with others in a collaborative environment.
• High sense of urgency and responsiveness when following up with prospects and partners.
• Strong problem-solving skills to support applicants and resolve issues in the field.
• Tech-savvy mindset, with experience working across multiple systems and technologies.
• Comfort presenting at community events such as lunch-and-learn sessions and town hall meetings.
• Motivation to work in a commission-based environment, with earnings tied to partner conversion milestones.