ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

About the role

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

Responsibilities

• Take a defined set of tasks and execute them on schedule.
• Identify ineffective processes.
• Identify when technical implementations have defects or are not highly available, performant, or maintainable.
• Understand operational risk and avoid taking unnecessary risks.
• Identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
• 1-3 years of experience with Networking (TCP/IP, DNS)
• 1-3 years of experience with Troubleshooting / Support for technical IT issues

Qualifications

• Current, active US Government Security Clearance of Top Secret or above
• Experience with internet fundamentals and cloud computing concepts
• Experience with AWS core services, Command Console, or command line interface
• Experience with compute, database and storage concepts
• Experience with Virtualization (VMware, Xen, Hypervisor)
• Experience with security concepts and best practices
• Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
• Experience managing full application stacks from the OS up through custom applications

Skills

• Linux/Unix Systems Administration
• TCP/IP and DNS Networking
• Troubleshooting and Support for Technical IT Issues
• AWS Core Services Knowledge
• Virtualization Concepts
• Security Concepts and Best Practices
• IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring Tools
• Managing Full Application Stacks

Benefits

Amazon offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, CO, Denver - 91,000.00 - 152,000.00 USD annually
• USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually

Schedule

This team works 24/7 operations, and may require you to work some nights and/or weekends.